Department of Labour Hiring Senior Administration Officers (X45 Posts)

The Department of Employment and Labour is recruiting Senior Administration Officers for UIF Operations across several labour centres and satellite offices in KwaZulu-Natal.

A total of 45 positions are available for qualified candidates with experience in client services, claims processing, or operations environments.

This is a government opportunity offering a salary of R397,116 per year.

Job Overview

Position: Senior Administration Officer – UIF Operations
Employer: Department of Employment and Labour
Number of Posts: 45
Salary: R397,116 per annum
Location: Various Labour Centres and Satellite Offices in KwaZulu-Natal
Closing Date: 27 March 2026

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Job Locations

Positions are available at multiple offices including:

• Bergville Satellite Office (3 posts)
• Bridge City Satellite Office (1 post)
• Chatsworth Satellite Office (1 post)
• Durban Labour Centre (4 posts)
• Emadlangeni Satellite Office (3 posts)
• Empangeni Satellite Office (3 posts)
• Eshowe Satellite Office (3 posts)
• Estcourt Labour Centre (2 posts)
• Greytown Satellite Office (1 post)
• Hammarsdale Satellite Office (2 posts)
• Ixopo Labour Centre (1 post)
• Ladysmith Labour Centre (3 posts)
• Phoenix Satellite Office (1 post)
• Pinetown Labour Centre (4 posts)
• Pongola Satellite Office (3 posts)
• Port Shepstone Labour Centre (1 post)
• Stanger Labour Centre (1 post)
• Umlazi Satellite Office (1 post)
• Umzimkhulu Satellite Office (3 posts)
• Umzinto / Park Rynie Satellite Office (3 posts)
• Verulam Labour Centre (1 post)

Minimum Requirements

Applicants must have:

• An undergraduate qualification at NQF Level 6 in one of the following fields:

• Operations Management

• Public Management or Administration

• Business Administration or Management

• Administrative Management

• Financial Accounting or Finance

• Two years of functional experience in one of the following environments:

• Client services

• Claims processing

• Operations

• Insurance

Required Knowledge

Candidates should have knowledge of:

• Unemployment Insurance Act (UIA)
• Unemployment Insurance Contributions Act (UICA)
• UIF policies and procedures
• Batho Pele principles
• Protection of Personal Information Act (POPIA)
• Operations systems used within the department

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Skills and Competencies

The successful candidates must demonstrate:

• Communication skills (verbal and written)
• Interpersonal skills
• Presentation skills
• Computer literacy
• Problem-solving ability
• Planning and organising skills
• Customer service orientation

Key Responsibilities

The successful candidates will:

• Provide Unemployment Insurance services to clients
• Interact with customers and process UIF applications
• Ensure quality assurance on UIF claims
• Administer UIF claims and processing services
• Supervise resources including staff, equipment, and assets
• Ensure compliance with departmental procedures and policies

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How to Apply

Applications must include:

• A completed new Z83 application form
• An updated CV

These documents must be combined into a single PDF file for email applications.

Applicants must clearly indicate the correct reference number and job title in the email subject line.

Applications can be submitted:

• By email to the relevant labour centre
• By post
• Or by hand delivery to the listed labour centre addresses

Applicants must ensure they use the correct email address associated with the specific reference number.

Important Application Notes

• Applications using the old Z83 form will not be accepted
• Only shortlisted candidates will be required to submit certified documents
• Late applications will not be considered
• Only shortlisted candidates will be contacted
• If you do not receive feedback within 8 weeks, consider your application unsuccessful

Candidates may also undergo:

• Criminal record checks
• Qualification verification
• Employment verification
• Integrity assessments

Enquiries

Applicants may contact the relevant labour centres for enquiries. Key contacts include:

• Ms L Radebe – Ladysmith / Bergville
• Mr SA Mchunu – Durban / Bridge City
• Mr K Naidoo – Prospecton / Chatsworth
• Mr S Pillay – Newcastle / Emadlangeni
• Mr I Ximba – Richards Bay / Empangeni / Eshowe

Additional contact details are available in the official vacancy notice.

Closing Date

27 March 2026

Walk-in applications close at 16:00
Online applications close at 23:59

iYouth Job Tips

When applying for government jobs:

• Always use the new Z83 form
• Make sure the form is fully completed and signed
• Combine your Z83 and CV into one PDF file
• Clearly include the reference number in the email subject line
• Apply before the closing date

Government positions often receive many applications, so submitting a complete and accurate application improves your chances.

iYouth Disclaimer

iYouth shares job opportunities for informational purposes only. We are not the employer and do not influence recruitment decisions.

Always apply through the official Department of Employment and Labour channels and never pay money to apply for a job.

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